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F.A.Q.Frequently Asked Questions

  • Visit the items you like and add them to your cart.
  • Once you’are finished, go to your cart.
  • Fill your address and click “Calculate shipping” to check the shipping options we have and chose the one you prefer.
  • Click “Enter coupon” if you have any discount code.
  • Now you can proceed to checkout and select your payment method (Credit Card, PayPal or Bank Transfer).

*If you chose “Local Pick Up” shipping option, we will send you an email when your order is ready to arrange a pick-up date in our Studio.

  • Save time pre-filling your address on your next purchases.
  • Have access to your orders history and status.

If despite this, you are still not interested you can always buy as a guest.

  • Enjoy promotions and special discounts by subscribing to our newsletter.
  • We usually send no more than two per month.

Join us here and get 10% off  on your next purchase. 

Contact us by mail. We will be happy to help you 🙂

  • Click “Enter coupon” on the right top of your cart.
  • Once you write your code, the discount will be applied to your purchase.

If you have any trouble send us an email.

Contact us providing your order number and we will help you if the order has not yet been sent.

You can find a size guide within each product page.

IMPORTANT: Please check it before any purchase as we can´t asume the costs of returning products outside Barcelona.

We can´t asume the costs of returning products outside Barcelona.

You can find a size guide within each product page, please check it before any purchase. 

Contact us if you need more info.

A confirmation email will be sended once your order is shipped.

We will provide you a tracking number if you chose the Express Shipping option. 

Contact us if you need more info.

 

If you chose the Express Shipping option, your tracking will automatically be sended by mail once the order is on the way.

For Standard shipping method please contact us by mail

EXPRESS SHIPPING (recommended)

  • 24/72h (Europe)
  • 3/5 business days (Rest of the countries)
  • Tracking number automatically provided. 

STANDARD SHIPPING

  • 3/7 business days (Europe)
  • 15 or more business days (Rest of the countries) 

LOCAL PICK UP:

 

*All orders take between 24 to 72h to be processed.

** International orders may be delayed due to security checks.

 

  • We will send you an email when your order is ready to arrange a pick-up date as we don´t have a regular opening schedule.
  • Our location is Rabassa 38 local 1, 08024 Barcelona.

*Please contact us before if you are planning to visit us.

Once you are on your cart, fill your address and click “Calculate shipping” to check the shipping options we have.

You will be able to chose between:

 EXPRESS SHIPPING (recommended):

  •  24/72h (Europe)
  • 3/5 business days (Rest of the countries)
  • Tracking number automatically provided. 

STANDARD SHIPPING

  • 3/7 business days (Europe)
  • 15 or more business days (Rest of the countries). 

LOCAL PICK UP:

*All orders take between 24 to 72h to be processed. ** International orders may be delayed due to security checks.

Please contact us by mail providing us your order number. We will be happy to help you.

  • We are always very cautious with this to avoid any extra charge to our customers.
  • In spite of this, we can not guarantee that you will not be charged customs fees as it does not depend on us.

*Any fee required by the government must be paid by the customer.

IMPORTANT: If you are planning to visit the studio, please contact us before as we are not always working there. We have flexible schedules and we always love having visits, so do not hesitate, COME AND SAY HI!!

Chose the option you prefer to make your purchases: Credit/Debit Card, PayPal or *Bank Transfer. 

*If you chose this option, your order will proceed once the Transfer is made.

Of course! In fact we recommend it, is the safest way to pay.